01 · General provisions
This document applies to the fruitoriaglobal.com website operated by Fruitoria Global (hereinafter — the "Company", "we") and to commercial relations with the Company. By using the website, you confirm that you have read these terms and accept them.
The Company operates in the international supply, import and export of fresh fruit and vegetables, as well as the other food products listed in its catalogue. The website is informative in nature and does not in itself constitute a commercial offer.
If any provision of these terms is found to be contrary to applicable law, that provision shall cease to apply, while all remaining provisions shall remain in full force.
02 · Privacy policy
The Company takes the protection of its partners' and website users' data seriously. Below we explain which data we collect and how we use it.
Data we collect
The website requires no registration and no online form. Data is collected only when you contact us voluntarily:
- The name, company name and contact details you send us by email, telephone or WhatsApp
- The content of your enquiry — product, volume, destination country and other commercial details
- The company details and document data required when a contract is concluded
Purpose of use
- To respond to your enquiry and prepare a commercial offer
- To manage order fulfilment, logistics and documentation processes
- To meet the accounting and reporting obligations established by law
Transfer of data
Your data is never sold to third parties and is never passed on for advertising purposes. Data may be shared only to the extent necessary to fulfil an order — with partners such as carriers, customs brokers, warehouse operators and banks — and with the competent public authorities in the cases required by law.
Retention and your rights
Data is stored only for as long as the purpose requires and in accordance with the retention periods established by law. You may at any time submit a request regarding your data and ask for it to be corrected or deleted — simply write to info@fruitoriaglobal.com.
03 · Cookie policy
The website does not use tracking cookies for marketing or profiling purposes. The minimal technical data required for it to function (for example, the selected language version and browser settings) is processed by your browser.
Third-party resources embedded in the site, such as external font services, may collect their own technical data. You can block or delete cookies at any time through your browser settings; this does not affect the core functionality of the website.
04 · Terms of use
When using the website, the following rules must be observed:
- The content of the website may be used only for informational purposes and for establishing commercial contact
- Copying, modifying or republishing the content for commercial purposes without the Company's written consent is prohibited
- Any action that disrupts the operation of the website, compromises its security or generates automated bulk requests is not permitted
The product descriptions, range and geography information on the website are general in nature. Actual availability and terms may vary depending on the season, the harvest and market conditions. Binding terms are established solely by the contract signed between the parties and the confirmed commercial offer.
Although the Company makes every effort to keep the website running without interruption, it accepts no liability for indirect damage arising from technical faults or the unavailability of third-party services.
05 · Quality and food safety policy
For Fruitoria Global, quality is not just a standard — it is the core principle of everything we do. This policy applies to every stage of the supply chain.
- All processes, from harvest through to the final delivery point, are kept under strict control
- Temperature regimes, sanitary and environmental standards are maintained at every stage, and compliance with international standards is ensured
- The continuity of the cold chain is monitored constantly during transport and storage
- Every consignment is inspected by the quality control team before loading
- Documentation — phytosanitary certificate, certificate of origin and accompanying papers — is completed in line with the requirements of the destination country
Our quality control team is made up of specialists who have completed dedicated training and hold international certifications. Any non-conformity identified is investigated immediately and treated as a basis for improving the process.
06 · Responsible sourcing principles
The Company selects its partners according to criteria of reliability, transparency and responsibility. We expect the following from the producers and suppliers we work with:
- Full compliance with applicable law and labour standards
- The exclusion of forced and child labour
- Conformity with environmental standards and responsible agronomic practices
- Transparent information about origin and the production process
- Efficient use of packaging materials and the reduction of waste
Should a breach of these principles be identified, the Company reserves the right to reconsider the collaboration.
07 · Intellectual property
The text, design, structure, photographs and the Fruitoria Global logo on this website are the intellectual property of the Company and are protected by applicable law.
Third-party trademarks and logos shown on the website belong to their respective owners and are used solely to reflect commercial relationships. Their use may not be interpreted as any claim of ownership by the Company.
08 · Changes and contact
The Company reserves the right to amend this document unilaterally. The updated version takes effect from the moment it is published on the website. By continuing to use the website, you are deemed to have accepted the updated terms.
You are welcome to send us any questions or requests concerning this document:
Last updated: 2026
